[Invoices and Receipts for Bookings Made Through Third-Party Websites]
・If you made a reservation via an external booking site with advance payment (online payment), and the site you used does not issue invoices for accommodation charges, our hotel will issue a detailed statement of accommodation charges as an invoice. If you would like this, please speak to the front desk before check-out.
・If you book and pay online in advance through a third-party booking website that does not issue invoices for accommodation charges, you may request an invoice from the hotel in the form of an itemized statement of accommodation charges. Please contact the front desk by check-out if you require one.
・If you made a reservation via an external booking site with advance payment (online payment) and we are unable to confirm payment at our hotel by the time of check-out, we regret that we cannot issue a receipt. However, in such cases, we can issue your accommodation statement as an invoice.
・For bookings made and paid for online in advance through third-party booking websites, we are unable to issue a receipt if we cannot confirm receipt of payment by check-out. However, we can issue an invoice in the form of an itemized statement of accommodation charges, as outlined above.
・If you require a receipt, please book through our official website or select the “pay at the hotel” option when booking through a third-party booking website.
・If you require a receipt, please book through our official website or select the option to pay at the hotel when booking through a third-party booking website.
, Hotel Manager