FAQ

Check-in is at 3:00 p.m., and check-out is at 11:00 a.m.

If your room is ready, we can check you in even before 3:00 PM.
Please ask at the front desk.
(Please note that we may have to decline your request if the hotel is fully booked.)

The standard check-out time is 11:00 a.m., but we can accommodate check-outs as late as 2:00 p.m.
(Check-out times vary depending on your reservation plan.)
For late check-outs, we charge an additional fee of 1,100 yen (tax included) per room per hour.
If you wish to check out late, please contact the front desk in advance.
(Please note that we may be unable to accommodate your request if the hotel is fully booked.)

Please ask at the front desk. Please feel free to ask.

Any luggage sent directly to the hotel will be held for you and delivered upon your arrival.
To ensure smooth delivery, please clearly indicate your name (as it appears on the reservation) and
your check-in date on the shipping label.
Please note, however, that we cannot accept responsibility for the safekeeping of valuables or fragile items.
Please send your luggage to the address below.
Postal Code: 190-0023
3-7-16 Shibasaki-cho, Tachikawa City, Tokyo
Tachikawa Washington Hotel
TEL: 042-548-4111
We can also ship your luggage from the hotel. Please feel free to ask us.

A hotel tax will be imposed from October 1, 2002.
100 yen per person per night for rates between 10,000 yen and 14,999 yen per person (inclusive of service charge and exclusive of tax)
200 yen per person per night for rates of 15,000 yen or more (inclusive of service charge and exclusive of tax)

Room charges must be paid at the front desk when you check in.
If payment is to be made by someone other than the guest, payment must be made prior to check-in.
Please be sure to contact the hotel in advance.
We accept the following credit card companies.
VISA ・JCB ・DC ・UC ・Master Card
American Express ・UFJ (formerly Million) Card
UFJ (formerly Million) Card ・MI Card ・SUICA

We accept orders 24 hours a day.

Cancellation must be made at least 2 days prior to your stay. After that, a cancellation fee will be charged.
The cancellation fee is 100% of the room charge for no-shows (no notice), 80% of the room charge for the day of cancellation, and 20% of the room charge for the day before cancellation. For group reservations of 15 or more people, 10% of the room charge will be charged 9 days or more in advance.

Airport》There are limousine buses from the north exit of Tachikawa Station to Haneda Airport and Narita Airport.
Please make a reservation in advance only for the buses to Narita Airport. Please make a reservation by yourself.

Limousine Bus from Airport
From Haneda Airport to Tachikawa Station: 1 hour and 40 minutes, 1,600 yen for adults one way, 800 yen for children one way
From Narita Airport to Tachikawa area: 3 hours, 3,700 yen for adult one way, 1,850 yen for child one way
By JR line or private railway, it takes about 1 hour and 20 minutes to Haneda Airport and about 1 hour and 50 minutes to Narita Airport.

It is 46 minutes from JR Tokyo Station by JR Chuo Line Chuo Special Rapid Train, and 27 minutes from JR Shinjuku Station by JR Chuo Line Chuo Special Rapid Train.

1,800 yen per night per car (tax included). (14:00 - 10:00 the following day)
Vehicle limit: Height 2m00cm, width 1m85cm, length 5m00cm, and weight up to 2.3t.
Please note that parking is not allowed for vehicles exceeding these restrictions.
The parking lot is open from 7:00 AM to 11:00 PM.
Cars cannot enter or leave the parking lot outside of these hours. Please understand this in advance.

Reservations are required. Please make a reservation in advance. We can also provide information on parking for buses at nearby parking lots.

Unfortunately, we do not have any beds available. If you need a bed, please reserve an additional room.

Free Wi-Fi is available throughout the entire hotel, including in guest rooms and at Restaurant.

Unfortunately, there are no public baths, meeting rooms, or fitness facilities available.

Breakfast is served at “ Restaurant” on the 3rd floor.
Adults: 2,200 yen; Children (elementary school students): 1,500 yen (tax included for both); Preschoolers: Free.
A buffet is available here. (6:30 a.m.–10:00 a.m.)
Please note that starting with stays on October 12, 2021, breakfast has been changed back from a set menu to a buffet-style meal.

We also offer a number of plans that include breakfast.

Room service is not available.

Children under elementary school age may sleep with their parents.
In that case, they can stay in the room without additional charge.
However, amenities such as toothbrushes and towels will be provided only for the number of guests in the room.
Children of elementary school age may sleep with their parents for an additional charge of 2,200 yen per person.
Amenities such as toothbrushes and towels will be provided.
Children of junior high school age and older will be charged the regular rate.

Unfortunately, we do not have any available.