We would like to express our sincere gratitude for your continued support of Sendai Washington Hotel.
We have confirmed that suspicious messages purporting to be from our group’s facilities or Booking.com have been sent. These messages are being distributed via messaging apps such as WhatsApp and contain malicious URL links that may redirect recipients to fraudulent phishing websites.
Our group’s facilities and Booking.com will never send guests direct messages via messaging apps such as WhatsApp regarding reservation details or credit card information. If, by any chance, you receive a suspicious message of this kind, please do not Access & Directions(click) on any URLs included in the message to prevent any potential harm.
We sincerely apologize for the considerable concern and inconvenience this has caused our customers.
We kindly ask for your continued cooperation and attention.