To ensure that guests with physical disabilities can also enjoy a comfortable stay, our hotel applied for the “
” certification and has successfully completed the registration process.
Our hotel’s proactive efforts to implement accessibility measures and communicate relevant information were recognized,
and we have been certified under the “ Certification System for Tourist Facilities” as an accommodation that provides an environment where seniors and guests with disabilities can enjoy a safer and more comfortable hotel experience.
What is the “Certification System for Emotional Accessibility in Tourist Facilities”?
Following the 2020 amendment to the Barrier-Free Act, this system was established by the Japan Tourism Agency to promote “emotional accessibility”
in tourist facilities such as lodging establishments, restaurants,
and tourist information centers.
Our Hotel's Initiatives
Compassionate Care Facility
① Parking Lot
We have designated parking spaces near the entrance and exit—where it is easy to pull in from the street—as “Accessible Parking Spaces” and made them available for those who need them.
② First-floor multipurpose restroom
We have installed a “considerate restroom” on the first floor of the hotel that is designed to be accessible to everyone, featuring wheelchair accessibility and a diaper-changing table.
③ Elevator
Braille tiles are installed on the inside of the handrails and on the information panels, making this a “considerate elevator” that people with disabilities can use with confidence.
Universal Room
Size: 27 m²
Bed width: 110 cm × 2 beds
The room is designed Guest Roomsso that wheelchair users can stay with peace of mind.
With two beds, you can stay comfortably even if you have a companion.
Barrier-Free Minds
① Wheelchair Rental
Wheelchairs are available for rent at the hotel front desk on the 3rd floor. Since the number of wheelchairs is limited, please contact us in advance.
② Written Communication Notes
These are always available at the front desk, and we use them when guests request them.
③ Guide Dog Policy
While we already have a track record of accommodating these animals, our hotel welcomes assistance dogs (guide dogs, service dogs, and hearing dogs) throughout the entire property.
*The photo was taken during a seminar held at our hotel.
Contact us
Please feel free to contact us at Contact usor ask any questions you may have.
If you have any concerns or issues, please contact us in advance by phone or via the form at Contact us.
TEL: 0438-42-1122