There have been incidents involving smoke and fires caused by portable chargers both in Japan and overseas.
To ensure the safety and peace of mind of all our guests, we ask for your cooperation regarding the use of portable chargers within Guest Roomsas outlined below.
・If you'll be away from Guest Rooms—for example, when you're out—please refrain from charging your portable battery.
・When charging portable electronic devices from a portable battery pack, or when charging the portable battery pack using the power source inside the Guest Rooms, please avoid using it near windows exposed to direct sunlight or on flammable materials such as beds or sheets.
・To prevent any potential problems, please use this product in a location where you can always check its condition yourself.
Please note that if the above situation is observed during housekeeping at Guest Roomsduring your stay, our staff may move your power bank or stop charging it to ensure safety. We appreciate your understanding in advance.
We sincerely appreciate your understanding and cooperation.